How to Make a Complaint

Last updated: October 2026

Homeowners who reach out to Westdance Garage Doors deserve fair and honest treatment. If you did not get that, please tell us. This page shows how to send a complaint and what happens after. It is a general template, not legal advice.

What You Can Tell Us About

You are welcome to contact us about:

• How Westdance Garage Doors handled your call or message
• How we dealt with your personal information
• Anything on the site that looks unclear or wrong
• How a provider we connected you with behaved

If the Issue Is With a Provider

Providers in our network are independent businesses. Each one sets its own quotes and prices and takes care of its own workmanship and customer service. If you are unhappy with work on your garage door, start by contacting the provider directly. Keep written notes of what was said.

Please tell us too. Feedback helps us keep the network honest, and providers who often fall short may be removed. Westdance Garage Doors cannot settle contract disputes, refund a provider's work or make decisions on a provider's behalf.

Sending Your Complaint

Email contact@westdance.homes and include:

• Your name and contact details
• The date you contacted us or the provider
• The phone number or form you used, if you know it
• The provider's name, if you have it
• What happened and what result you would like

After You Write

We will confirm we received your email, usually within a few business days. Then we will look into the matter. That may include contacting the provider. We will reply with what we found and any step we are taking.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask for another review. You may also contact your state's consumer protection office or attorney general, or the Better Business Bureau. If the provider is licensed, your state licensing board may be able to help as well.

Contact

Email: contact@westdance.homes